Welcome to K9 Clean-Up Pros (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our dog waste removal services (“Services”). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Services Provided

K9 Clean-Up Pros provides dog waste removal services at residential and commercial properties. Service frequency may include weekly, bi-weekly, or one-time cleanings, as agreed upon.

2. Customer Responsibilities

• Provide safe and unhindered access to all areas requiring service (e.g., unlocked gates, removal of aggressive pets).

• Notify us of any hazards (e.g., broken fences, construction, known animal illnesses).

• Maintain yard conditions (e.g., snow removal, lawn mowing) to ensure proper service delivery.

• Ensure pets are up to date on vaccinations.

3. Scheduling and Access

We offer scheduled services during standard business hours. Missed or skipped services due to lack of access or weather conditions will be rescheduled at our discretion.

4. Payment Terms

• Payment is due in advance or at the time of service, based on the selected service plan.

• We accept [list payment methods: e.g., credit/debit cards, online payments, etc.].

• Late payments may result in service suspension or cancellation.

5. Cancellation & Refund Policy

• Customers may cancel service with at least 24 hours’ notice. Cancellations made with less notice may incur a fee.

• Refunds are only issued for services paid for in advance and not rendered due to Company error.

6. Satisfaction Guarantee

If you are not satisfied with your service, contact us within 24 hours, and we will return to re-clean the area at no additional cost.

7. Limitation of Liability

We are not liable for:

• Damage caused by unmaintained property (e.g., fragile gates, poorly fenced areas).

• Illnesses caused by pet waste not cleaned due to access restrictions.

• Incidental or consequential damages.

Our total liability shall not exceed the amount paid by you for the Services in the past 30 days.

8. Service Refusal

We reserve the right to refuse or terminate service for:

• Unsafe working conditions.

• Abusive or threatening behavior.

• Repeated non-payment or contract violations.

9. Privacy

We value your privacy. Any information you provide will be used solely to perform our services and communicate with you. We do not sell your data.

10. Modifications

We may modify these Terms at any time. Continued use of our Services after changes means you accept the updated Terms. The most current version will always be available on our website.

11. Governing Law

These Terms are governed by the laws of the state of [Your State], without regard to its conflict of law provisions.

12. Contact Information

For questions or concerns, contact us at:
📧 Email: Contact@k9cleanuppros.com

📞 Phone: (971)_ 247-3062